Frequently asked questions

  • Please contact our customer service immediately at info@earlinesimscollection.com Please put DAMAGED PACKAGE in the subject line. We will work with you to get your damaged glasses replaced with a new pair as soon as possible. You will be required to return the damaged pair.

  • You will receive a shipping confirmation email that will include a tracking number and tracking link for your specific shipper. Additionally, you can track your package directly at:

    USPS 

    UPS 

    FedEx

  • Free shipping takes 5-7 business days. You can choose to pay extra for faster shipping.

  • Then you’re in the right place. Every frame can be worn as is with clear, non-prescription lenses , perfect for adding instant attitude to any outfit. Sometimes fashion is function.

  • Absolutely! You can order your frames now and have your prescription lenses fitted anytime by your local optometrist.